Tag Archives: selling

Steps to successful strategic negotiation

There are six strategic steps that are essential for effective negotiation.  You are the supplier and you have to have faith in your product or service, but you also need to know where the other party is coming from. As … Continue reading

Share
Posted in Business Development, Negotiation, Selling | Tagged , , | Leave a comment

Top 10 sales mistakes and how to avoid them – part 2

After spending time looking around various websites on this topic it seems that the following are the most common mistakes that salespeople make – part 1 was a few days ago, here’s part 2.

Share
Posted in Selling | Tagged , , | Leave a comment

Top 10 sales mistakes and how to avoid them – part 1

I’ve just spent some time looking around various websites on this topic and it seems that the following are the most common mistakes that salespeople make.

Share
Posted in Selling | Tagged , , | Leave a comment

Netotiation, negotiation, negotiation

In a previous post we discussed steps to strategic negotiation, here we simply give you some areas of potential negotiation to consider. Think about your business, your customers and your products and / or services.  What are you prepared to … Continue reading

Share
Posted in Negotiation | Tagged , , | Leave a comment

Role playing really works

You might look and sound silly (in your opinion) but this really works. Whether its a presenation, a phone call or a networking event where you want to try out a new approach – record yourself doing this.  It will … Continue reading

Share
Posted in Business Development, Presentations | Tagged , , , , , | Leave a comment

Write a great sales proposal

Tips for writing a good sales proposal 1. open with a situation summary – you are summarising your understanding of your prospect’s plight and demonstrating that you have a good understanding of the problems or challenges they face

Share
Posted in Copywriting, Proposals, Selling | Tagged , , | Leave a comment

Eeny, meeny, miny, moe – I’ll have that one..

How do you make your prospects choose you above your competitors?  What reason do they have to do so? There are lots of pitch stories out there but one that sticks in my mind is the very brave design agency … Continue reading

Share
Posted in Business Development, Pitching | Tagged , , , , , , | Leave a comment

Translate your features to customer benefits

Have you ever thought “so what” when somebody is telling you why their product or service is so amazing?  This isn’t uncommon because most people just tell you the features of their product or service. In marketing we have a … Continue reading

Share
Posted in Communications, Copywriting, Selling | Tagged , , , , | Leave a comment

A butterfly named Roger

This is a story written by Harry Beckwith, a services marketing guru, about how one man’s exceptional customer service led to much greater things.

Share
Posted in Customer Satisfaction, Customer Service | Tagged , | Leave a comment